About Us

Care Factor is a small business that prides itself on providing quality Support Coordination services to NDIS participants. We also work with other businesses wanting to understand more about the NDIS.

Care Factor is based in the Adelaide Hills and provides services to clients from this region, as well as venturing into Murray Bridge and surrounding townships.

At this point in time, Care Factor is NOT a registered provider with the NDIS. This means that we can only work with participants whose Support Coordination funds are either Plan Managed or Self-Managed.


Care Factor is owned and opperated by Cailin. She is passionate about helping those in need and isn’t afraid to take on a challenge! Whether you’re looking to get the best out of your current NDIS plan, need to work with the system to get a more suitable one, or want to know more about working with NDIS participants as a fellow small-business owner, Cailin is always happy to help however she can.

Cailin has graduated with a Bachelor of Psychological Science (2018) and a Graduate Certificate of Loss, Grief, and Trauma Counselling (2019) from Flinders University. To continue her professional and academic growth, she is currently studying a Masters of Social Work.

Prior to starting Care Factor, Cailin was employed by the State government under the Department of Human Services. It was there that she learnt the base skills that a good case manager / support coordinator needs to provide quality services to her clients. She has also worked for a large Non-Government Organisation (NGO), where she continued to hone her skills until stepping out on her own.